When you choose the Chappelear & Associates Team, you aren’t just getting a listing or selling agent; you are getting the complete real estate service package! Most of our business comes to us as a direct referral or happy, returning past clients. We believe that speaks volumes about our service and customer care. Here are some items that set us apart from our competition:
EXPERIENCE
Our founding partner, Ala Chappelear, entered Anderson real estate market in 1998. Followed shortly by Craig in 2002, first as Certified Real Estate Appraiser and then as Realtor in 2009. They have knowledge about this market that newer agents have not been able to experience. Averaging 125 transactions per year, our expertise and understanding of the market will enable us to offer you valuable advice and guidance.
TRANSACTION MANAGER
Our team has a full-time transaction manager, which enables us to offer the ultimate client care to our clients. Our transaction manager will be there for you every step of the way to coordinate numerous pre-closing tasks, keep everyone involved on task and answer any questions you may have. This is our way to ensure your transaction closes quickly and efficiently.
LICENSED ASSOCIATE / DIRECTOR OF OPERATIONS
Our Director of Operations to licensed associate is here to support and aid our Team with day-to-day tasks. While concentrating primarily on Listings and assuring a smooth onboarding experience for our clients, the Licensed Associate is a full service Real Estate Professional and is involved in the selling/buying process for all our transactions. This gives our clients a second point of contact when needed.
MARKETING DIRECTOR
Our inhouse marketing director ensures that your property gets the online attention it deserves. It will be marketed through numerous channels for greatest exposure and visibility. We concentrate our efforts online, because most buyers start their home search there. Your home is not just added to the Multiple Listing Service and left alone. We have an extensive social media campaigns and presence locally, as well as strong profiles on all major home search sites. This allows your property to shine worldwide and within our community.
APPOINTMENT CALL CENTER
We use a professional call center, Showingtime, for scheduling all showing appointments. This service is employed by us to assure you do not miss a single showing on your property. Allowing them to coordinate between our clients and the showing agents provides maximum buyer exposure to each property we list.
PROFESSIONAL PHOTOGRAPHY
By using a professional photographer, we make sure the first impression of your property is the best one. Since 2010 we’ve utilized the services of Van Sullivan, Jr, a well-known local photographer, to showcase our listed properties. Take a look online at our listings and see how they stand out from most competition.
DOTLOOP
Dotloop is our online electronic signature/file system. For our on-the-go clients all documents can be emailed directly and be signed online. The signatures are just as legal and enforceable as if they were signed in person. We also gladly accommodate buyers and sellers who are not able to attend a closing, by a mail-away process coordinated with our local Attorneys. We are here to make your buying/selling process simple and life easier because of that.
LISTHUB WITH KELLER WILLIAMS
Through Keller Williams Realty, we are also able to take advantage of ListHub. Once your property is activated, ListHub automatically sends your listing to REALTOR.com, Zillow, Trulia, Homes.com, Home Finder, Realty Trac, The Real Estate Book, Vast, Lands of America, Land Watch, Home Star Search, Home & Lands, Home Facts, Home Bidz, Home Winks, Home Spotter and 20+ other sites! This normally assures a superior listing placement for your property among other listings on those websites.
STAGING & DE-CLUTTERING
From the professional pictures online, to the in-person showings, we know how your property will show best to potential buyers. We will help you stage your property and we will be honest with you about any areas that need extra cleaning or de-cluttering. We know what will turn buyers away, and only want them to see the utmost potential in your property.
ZILLOW/TRULIA UTILIZATION
Zillow and Trulia are the most popular sites that buyers use for their online home search. We have partnered with both to bring more buyer traffic to our profile and our listings. We are Premier Advertiser with both websites and therefore, utilize our relationship much more than other agents to make sure that our properties are being explored and maintain higher placement online.
SERVICES
Our goal is to help you in the process every step of the way. For that reason, we maintain a relationship with other professional service providers to make your life easier. Many of our clients are not local and need help with taking care of needed repairs and/or maintaining their property. We will help you coordinate and oversee any services utilized during your transaction. We strive to provide concierge services to all our clients and often are a referral source for them years after we closed the sale. Just tell us what you need, we are here to help!
OUR GUARANTEE TO YOU
If you are not completely satisfied with our customer service or our marketing efforts, you can cancel at any time. We will register any active buyers that we have at that time, and you will only pay us a fee if one of those registered buyers closes on your home. We hold ourselves accountable to you every day. But, most importantly, we will sell your home fast, for the most money, and without any hassle to you. We strive to exceed your expectations. You are never at risk with Chappelear & Associates, Inc. and we are always working towards your best interests.
To hear more of what sets us apart, read our Zillow reviews from past clients: www.zillow.com